Zoho

My platform of choice, the integration of the components makes it an excellent choice for your business or project. It has free versions for you to test out.

PRE COVID
Most festivals are limited because of the way they view their data, usually siloed and usually behind gatekeepers of whom many operate through individually owned inboxes. Of course the ticket and social data rarely mixed and as for patron support. We weren't keeping up with phone calls with many orgs email only

 

DURING COVID

Our use of technology accelerated 20 years of slow cultural adoption of new things went hyper for a while. Everyone learned online meetings, remote working and in 5 years we have emerged a much more technically literate person with far more adaptability in a wold requiring more accountability

POST COVID

A centralised data set which leans into information democracy while assuring credentialed access for governance purposes. It is one which actively engages in the AI improvements without you having to think about integrating AI. This is Zoho

 

If you run multiple brands under the one shop then the multiplier affect of using one system with multiple faces makes things so much easier

I use every day Zoho Mail, Chat, Campaign, CRM, SalesInaBox, Desk, SalesIQ


Now it isn't for the light hearted, it can be confusing if adopted all at once.   There is rollout using certain components which are better soft jump of points as you work out the way you want Zoho to work for you

ZOHO and AI

ZOHO has embraced AI as part of its platform - here are its first steps

18 June 2023 - Zoho announces development of its own AI

Campaigns - Launching AI-backed product recommendations for ecommerce stores - Article
Cliq 3.0 - ChatGPT For Zoho Cliq - Article
Cliq 3.0 - ChatGPT Integration for Zoho Cliq via a custom Bot - Video
Cliq 3.0 - New ChatGPT Extension For Zoho Cliq - Article
Cliq 3.0 - Notebook For ChatGPT - Video
Cliq 3.0 - User Tips: Create a bot & have users chatting with ChatGPT in 30 seconds! - Article
Creator - How to build a custom prediction model using an AI modeler in Zoho Creator? - Video
Creator - Introducing AI Modeler - Article
CRM PLus - Enhancing Customer Experience with AI in Zoho CRM Plus - Video
CRM PLus - Handouts - Enhancing Customer Experience with AI in Zoho CRM Plus - Article
DataPrep - DataPrep Integration with ChatGPT - Article
Deluge - Deluge AI Tool: Find Named Entities - Article
Desk - Introducing Aircall, CallHippo, Vonage, Charm, and 33 more extensions for Zoho Desk - Article
Notebook - Notebook Extension for ChatGPT - Article
Notebook - Notebook for ChatGPT video - Video
Notebook - Notebook for ChatGPT! - Article
Notebook - Say Hello to Notes for ChatGPT - Article
One - The Future of Work: Exploring Zoho's New ChatGPT Integrations - Article
Sales IQ - OpenAI for SalesIQ - Article
Sign - Zoho Sign OpenAI Integration - Article
Writer - ChatGPT for Zoho Writer - Article
Zia - Combining ChatGPT with Zia's existing AI capabilities - Article
Zia - Zia Integration with ChatGPT for Zoho Desk - Article

 

 

 

 

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